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We've said it before but we can't emphasise this enough - read your machine manual, then read it again. Then read it once more, and train your staff accordingly. Your machine is a finely tuned piece of equipment so you have to treat it with respect. We regularly get calls to say that a business is having problems with their machine and nine times out of ten it could have been easily avoided. Here are some of the common issues: A. The machine is on but the soft serve mix isn't coming out of the barrel. Solution:
B. The soft serve mix has frozen in the chamber. Stop the machine immediately and allow to thaw or you will damage your gear box and other parts. Solution:
C. The soft serve mix is coming out icy or yellow. Solution:
D. The machine is making a weird noise. Stop your machine immediately and troubleshoot. Reasons:
There's nothing nicer than a beautifully made soft serve, wishing you many happy servings!
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Wholefarm Australia Pty LtdOffice: Unit 3, 16 Veronica StreetCapalaba, QLD 4157, Australia. Postal: PO Box 5698, Alexandra Hills, Qld 4161, Australia. Phone No:+61 7 3824 4737 Email: sales@wholefarm.com.au copyright Wholefarm Australia Pty Ltd 2023 all rights reserved |